{"id":68,"date":"2024-12-24T12:51:53","date_gmt":"2024-12-24T12:51:53","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/kiddy\/?page_id=68"},"modified":"2026-09-30T10:04:41","modified_gmt":"2026-09-30T10:04:41","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/autoboss.com\/es\/contact-us\/","title":{"rendered":"Contacto"},"content":{"rendered":"<div class=\"abpp abpp--contact\">\n<nav class=\"abpp-crumb\" aria-label=\"Ruta de navegaci\u00f3n\"><a href=\"https:\/\/autoboss.com\/es\/\">Inicio<\/a> \/ Contacta con nosotros<\/nav>\n<header class=\"abpp-hero\">\n<div>\n<p class=\"abpp-eyebrow\">Atenci\u00f3n al cliente AUTOBOSS<\/p>\n<h1 class=\"abpp-title\">Contactar con AUTOBOSS<\/h1>\n<p class=\"abpp-lead\">\u00bfTienes preguntas sobre un producto, pedido, env\u00edo, devoluci\u00f3n, garant\u00eda o problema t\u00e9cnico? Contacta con nuestro equipo de asistencia a trav\u00e9s de los canales oficiales que aparecen a continuaci\u00f3n. Incluir tu n\u00famero de pedido, el modelo del producto y una descripci\u00f3n clara nos ayuda a responder m\u00e1s r\u00e1pido.<\/p>\n<\/div>\n<aside class=\"abpp-quick\" aria-label=\"Referencia r\u00e1pida\"><p class=\"abpp-label\">Referencia r\u00e1pida<\/p><dl>\n<dt>Correo electr\u00f3nico de soporte<\/dt><dd><a href=\"mailto:support@autoboss.com\">support@autoboss.com<\/a><\/dd>\n<dt>Tel\u00e9fono<\/dt><dd><a href=\"tel:+8619129350031\">+86 191 2935 0031<\/a><\/dd>\n<dt>Horario de atenci\u00f3n<\/dt><dd>Lunes-viernes, 09:00-18:00 CST (UTC+8)<\/dd>\n<dt>Respuesta habitual<\/dt><dd>24-48 horas laborables<\/dd>\n<\/dl><\/aside>\n<\/header>\n<dl class=\"abpp-kpis\">\n<div><dt>Correo electr\u00f3nico de soporte<\/dt><dd><a href=\"mailto:support@autoboss.com\">support@autoboss.com<\/a><\/dd><\/div>\n<div><dt>D\u00edas de servicio<\/dt><dd>Lunes-viernes<\/dd><\/div>\n<div><dt>Horario de atenci\u00f3n<\/dt><dd>09:00-18:00 CST (UTC+8)<\/dd><\/div>\n<div><dt>Respuesta habitual<\/dt><dd>24-48 horas laborables<\/dd><\/div>\n<\/dl>\n<div class=\"abpp-callout\">\n<p class=\"abpp-label\">Asistencia oficial<\/p>\n<p class=\"abpp-callout__title\">Un \u00fanico canal oficial para pedidos, productos y asistencia posventa.<\/p>\n<p>Nuestro equipo te ayuda con consultas previas a la compra, informaci\u00f3n sobre pedidos, incidencias de env\u00edo, devoluciones, reclamaciones de garant\u00eda, configuraci\u00f3n de productos y resoluci\u00f3n de problemas. Utiliza la misma direcci\u00f3n de correo electr\u00f3nico de asistencia para todas tus consultas, de modo que podamos realizar un seguimiento claro de tu caso.<\/p>\n<\/div>\n<section class=\"abpp-toolbox\"><p class=\"abpp-label\">Formulario de contacto<\/p><h2>Env\u00edanos un mensaje<\/h2>\n<p>Utiliza este formulario para enviar una solicitud de asistencia. Si necesitas compartir fotos o v\u00eddeos, ind\u00edcalo en tu mensaje y te responderemos con la mejor forma de enviarlos.<\/p>\n<form class=\"abpp-form\" id=\"abpp-contact\" method=\"post\" action=\"https:\/\/autoboss.com\/wp-admin\/admin-post.php\"><input type=\"hidden\" name=\"action\" value=\"abpp_submit\"><input type=\"hidden\" name=\"abpp_form\" value=\"contact\"><input type=\"hidden\" name=\"abpp_page\" value=\"0\"><input type=\"hidden\" id=\"_abpp_nonce\" name=\"_abpp_nonce\" value=\"dcd02ba44c\" \/><p class=\"abpp-hp\" aria-hidden=\"true\"><label>Deja este campo vac\u00edo <input type=\"text\" name=\"abpp_hp\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><div class=\"abpp-form__grid\"><p class=\"abpp-field\"><label for=\"abpp-first_name\">Nombre <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-first_name\" type=\"text\" name=\"first_name\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-last_name\">Apellidos <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-last_name\" type=\"text\" name=\"last_name\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-email\">Correo electr\u00f3nico <span aria-hidden=\"true\">*<\/span><\/label><input id=\"abpp-email\" type=\"email\" name=\"email\" maxlength=\"200\" required><\/p><p class=\"abpp-field\"><label for=\"abpp-order\">N\u00famero de pedido <small>(opcional)<\/small><\/label><input id=\"abpp-order\" type=\"text\" name=\"order\" maxlength=\"200\"><\/p><p class=\"abpp-field\"><label for=\"abpp-model\">Modelo del producto <small>(opcional)<\/small><\/label><input id=\"abpp-model\" type=\"text\" name=\"model\" maxlength=\"200\"><\/p><p class=\"abpp-field\"><label for=\"abpp-topic\">Tema <span aria-hidden=\"true\">*<\/span><\/label><select id=\"abpp-topic\" name=\"topic\" required><option value=\"\">- Selecciona un tema -<\/option><option value=\"Order or shipping question\">Consulta sobre pedido o env\u00edo<\/option><option value=\"Product question\">Pregunta sobre el producto<\/option><option value=\"Return request\">Solicitud de devoluci\u00f3n<\/option><option value=\"Warranty support\">Asistencia de garant\u00eda<\/option><option value=\"Technical support\">Asistencia t\u00e9cnica<\/option><option value=\"Complaint or suggestion\">Queja o sugerencia<\/option><option value=\"Other support request\">Otra solicitud de asistencia<\/option><\/select><\/p><\/div><p class=\"abpp-field\"><label for=\"abpp-message\">Mensaje <span aria-hidden=\"true\">*<\/span><\/label><textarea id=\"abpp-message\" name=\"message\" rows=\"6\" maxlength=\"3000\" required><\/textarea><\/p><p><button type=\"submit\" class=\"abpp-btn\">Enviar<\/button><\/p><p class=\"abpp-form__alt\">Tambi\u00e9n puedes enviarnos un correo electr\u00f3nico directamente a <a href=\"mailto:support@autoboss.com\">support@autoboss.com<\/a>.<\/p><\/form>\n<\/section>\n<section class=\"abpp-sec\" style=\"margin-top:32px\"><h2>En qu\u00e9 podemos ayudarte<\/h2>\n<div class=\"abpp-grid2\">\n<div><strong>Antes de comprar<\/strong>Consultas sobre productos, comprobaciones de compatibilidad, contenido del paquete y ayuda con los pedidos.<\/div>\n<div><strong>Pedidos &amp; Env\u00edo<\/strong>Estado del pedido, seguimiento, cambios de direcci\u00f3n antes del env\u00edo y problemas de entrega.<\/div>\n<div><strong>Devoluciones y garant\u00eda<\/strong>Solicitudes de devoluci\u00f3n, revisiones de garant\u00eda, piezas que faltan, art\u00edculos da\u00f1ados y problemas con los productos tras la entrega.<\/div>\n<div><strong>Asistencia t\u00e9cnica<\/strong>Configuraci\u00f3n, uso, resoluci\u00f3n de problemas, manuales y documentaci\u00f3n del producto.<\/div>\n<\/div>\n<\/section>\n<section class=\"abpp-sec\"><h2>Qu\u00e9 incluir<\/h2>\n<dl class=\"abpp-defs\">\n<dt>Asistencia con pedidos<\/dt><dd>Tu n\u00famero de pedido, el correo electr\u00f3nico utilizado al realizar la compra, el nombre del destinatario y una breve descripci\u00f3n del problema.<\/dd>\n<dt>Preguntas sobre productos<\/dt><dd>El nombre o modelo del producto y el veh\u00edculo, equipo o trabajo que quieres confirmar.<\/dd>\n<dt>Ayuda t\u00e9cnica o de garant\u00eda<\/dt><dd>Modelo del producto, n\u00famero de serie si est\u00e1 disponible, descripci\u00f3n del problema, comprobaciones ya realizadas y fotos o v\u00eddeos cuando resulten \u00fatiles.<\/dd>\n<dt>Solicitudes de devoluci\u00f3n<\/dt><dd>Ponte en contacto con nosotros antes de devolver cualquier art\u00edculo \u2014 la direcci\u00f3n de devoluci\u00f3n depende del pedido, del tipo de producto y del almac\u00e9n.<\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-support\"><p class=\"abpp-label\">Asistencia<\/p><h2>Informaci\u00f3n de contacto oficial<\/h2>\n<dl class=\"abpp-defs\">\n<dt>Marca<\/dt><dd>AUTOBOSS<\/dd>\n<dt>Empresa<\/dt><dd>Shenzhen Xinrongxing Auto Parts Co., Ltd.<\/dd>\n<dt>Direcci\u00f3n<\/dt><dd>2F534, Block B, Gushu Huating, No. 38, Gushu 1st Road, Guxing Community, Xixiang Subdistrict, Bao&#039;an District, Shenzhen, Guangdong 518126, China<\/dd>\n<dt>Correo electr\u00f3nico<\/dt><dd><a href=\"mailto:support@autoboss.com\">support@autoboss.com<\/a><\/dd>\n<dt>Tel\u00e9fono<\/dt><dd><a href=\"tel:+8619129350031\">+86 191 2935 0031<\/a><\/dd>\n<dt>WhatsApp<\/dt><dd><a href=\"https:\/\/wa.me\/8619129350031\" target=\"_blank\" rel=\"noopener\">+8619129350031<\/a><\/dd>\n<dt>Horarios del servicio de atenci\u00f3n al cliente<\/dt><dd>Lunes-viernes, 09:00-18:00 CST (UTC+8)<\/dd>\n<dt>Tiempo de respuesta<\/dt><dd>24-48 horas laborables<\/dd>\n<dt>Sitio web<\/dt><dd><a href=\"https:\/\/autoboss.com\/es\/\">autoboss.com<\/a><\/dd>\n<\/dl>\n<\/section>\n<section class=\"abpp-related\"><p class=\"abpp-label\">Recursos \u00fatiles<\/p><h2>Enlaces \u00fatiles<\/h2><div class=\"abpp-cards\"><a class=\"abpp-card\" href=\"https:\/\/autoboss.com\/es\/track-your-order\/\"><span class=\"abpp-card__title\">Sigue tu pedido<\/span><span class=\"abpp-card__text\">Consulta las actualizaciones del transportista con tu n\u00famero de seguimiento.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/autoboss.com\/es\/shipping-policy\/\"><span class=\"abpp-card__title\">Pol\u00edtica de env\u00edo<\/span><span class=\"abpp-card__text\">Preparaci\u00f3n, transporte, aranceles, seguimiento y entrega.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/autoboss.com\/es\/return-refund-policy\/\"><span class=\"abpp-card__title\">Pol\u00edtica de devoluciones y reembolsos<\/span><span class=\"abpp-card__text\">Plazo de devoluci\u00f3n, autorizaci\u00f3n, costes y plazo de reembolso.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/autoboss.com\/es\/warranty-policy\/\"><span class=\"abpp-card__title\">Pol\u00edtica de garant\u00eda<\/span><span class=\"abpp-card__text\">Garant\u00eda del fabricante, garant\u00eda de la tienda, exclusiones y reclamaciones.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/autoboss.com\/es\/faqs\/\"><span class=\"abpp-card__title\">Preguntas frecuentes<\/span><span class=\"abpp-card__text\">Respuestas r\u00e1pidas a preguntas frecuentes sobre pedidos y asistencia.<\/span><\/a><a class=\"abpp-card\" href=\"https:\/\/autoboss.com\/es\/request-b2b-bulk-pricing\/\"><span class=\"abpp-card__title\">Solicitar precios por volumen B2B<\/span><span class=\"abpp-card__text\">Presupuestos para talleres, flotas y distribuidores.<\/span><\/a><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\/ Contact Us Customer Support Contact Questions about a product, order, shipment, return, warranty or technical issue? Reach our support team through the official channels below. Including your order number, product model and a clear description helps us answer faster. Quick reference Support e-mail Service hours , Typical reply Support e-mail Service days Service hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-07130f3{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap}#gspb_row-id-gsbp-07130f3>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}@media (max-width:991.98px){#gspb_row-id-gsbp-07130f3>.gspb_row__content{row-gap:50px}}body.gspb-bodyfront #gspb_row-id-gsbp-07130f3>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:calc(50% - 40px)}@media (max-width:991.98px){#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:100%}}@media (max-width:767.98px){#gspb_col-id-gsbp-cb16638.gspb_row__col--6{width:calc(100% - 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