AUTOBOSSautoboss.com
Source: https://autoboss.com/de/de/help-center/

Support and help

AUTOBOSS Help Center

Find the right support route for orders, shipping, returns, warranty service, technical questions, feedback and after-sales communication.

Support routes
8
Service hours
09:00-18:00 CST (UTC+8)
Response target
24-48 business hours
Support e-mail
support@autoboss.com

Support routing

Start with the topic that matches your case.

Choosing the right route helps us review your request faster and keeps order, shipping, return, warranty, feedback and technical cases clear.

Support Routes

Track Your OrderCheck shipment progress. Shipping PolicyShipping rules and timing. Return & RefundReturn request requirements. Technical SupportSend setup or troubleshooting details. FAQsQuick answers to common questions. Warranty ServiceWarranty coverage and claims. Complaints & SuggestionsEscalate a case or share an idea. Fraud AwarenessRecognize our official store.

Before You Contact Us

A complete first message usually saves back-and-forth and helps us find the next step.

Order number
Include the order number or purchase e-mail if your question is about an order.
Product model
Give the exact model name or the product page you are asking about.
Issue summary
Describe what happened, when it started and what you have already checked.
Photos or video
Clear photos, screenshots or a short video help explain the case.

Direct contact

Contact AUTOBOSS Support

For after-sales and product support, use our official channels: e-mail support@autoboss.com, or the support form.