AUTOBOSS Customer Support
Contact AUTOBOSS
Questions about a product, order, shipment, return, warranty or technical issue? Reach our support team through the official channels below. Including your order number, product model and a clear description helps us answer faster.
- Support e-mail
- support@autoboss.com
- Service days
- Monday-Friday
- Service hours
- 09:00-18:00 CST (UTC+8)
- Typical reply
- 24-48 business hours
Official support
One official channel for orders, products and after-sales help.
Our team helps with pre-purchase questions, order updates, shipping issues, returns, warranty claims, product setup and troubleshooting. Please use the same support e-mail for every request so your case can be tracked clearly.
Contact form
Send Us a Message
Use this form to send a support request. If you need to share photos or videos, mention it in your message and we will reply with the best way to send them.
What We Can Help With
Before purchaseProduct questions, compatibility checks, package contents and ordering help.
Order & shippingOrder status, tracking, address changes before shipment and delivery problems.
Returns & warrantyReturn requests, warranty reviews, missing parts, damaged items and product issues after delivery.
Technical supportSetup, use, troubleshooting, manuals and product documentation.
What to Include
- Order support
- Your order number, checkout e-mail, shipping name and a short description of the issue.
- Product questions
- The product name or model and the vehicle, equipment or job you want to confirm.
- Technical or warranty help
- Product model, serial number if available, a description of the issue, troubleshooting already tried, and photos or videos where useful.
- Return requests
- Contact us before sending anything back — the return address depends on the order, product type and warehouse.
Support
Official Contact Information
- Brand
- AUTOBOSS
- Company
- AUTOBOSS
- support@autoboss.com
- Customer service hours
- Monday-Friday, 09:00-18:00 CST (UTC+8)
- Response time
- 24-48 business hours
- Website
- autoboss.com
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